MyUniform by Stefans Help Spccer ball info

Please use desktop or laptop computer to complete your MyUniform order.  Phones and tablets are sometimes not compatible with the MyUniform System.

Terms

With the MyUniform system, it is our goal to provide the best uniform ordering experience.  If you have any questions regarding our ordering process, please contact our customer service by email at csr@soccermaster.com or by phone at 1-800-926-9287 ext. 1013.

Club Soccer Orders

The primary ordering season for club soccer uniforms occurs in June thru August each year.  Orders placed within this time period are organized by club and processed according to the date each club has provided to us as their delivery date; typically this date is decided by the first scheduled game.  If an order was placed on time, and for some reason not going to be delivered by the expected date, you will be notified ahead of time.

Partial Orders

It is our goal to ship your order complete and on time.  Occasionally, due to circumstances outside of our control, an out of stock situation may occur.  If this rare situation does come about, you will be notified, and in this instance, you may receive multiple shipments.

Uniform Sizing

It is recommended that all uniform kit items are tried on prior to placing an order.  Uniform kit items will be available for fitting at the requested time of the club (registration, tryouts, In-Store, etc.)  Uniform sizing can vary from one style to the next.  Please do not rely on previous uniform kits as a reference for sizing as the fit may have changed.

Returns and Exchanges

In the invitation you received from our My Uniform system, it states:  There are no returns or exchanges on any customized items. Please verify sizes prior to ordering. 

We apologize but will be unable to exchange any customized items.  If a different size is needed, please go on to the My Uniform site, create a new order, and it will be processed as quickly as possible.   

Payment

All orders must be paid in full before they are processed and delivered.  If for any reason payment via credit card online is not an option, please contact customer service before proceeding.  For any questions regarding our ordering process, please contact customer service.  We are here to help Monday-Friday, 9am-5pm CST.

Email:  csr@soccermaster.com           Phone:  1-800-926-9287 ext. 1013