MyUniform by Stefans Help Spccer ball info

 

Mobile phones and tablets are not always compatible with the MyUniform system.   To ensure the best experience when ordering, please use a desktop or laptop computer to complete your MyUniform order. 

 

With the MyUniform system, it is our goal to provide the best uniform ordering experience.  If you have any questions regarding our ordering process, please contact our customer service by email at csr@soccermaster.com or by phone at 636-238-4773.

 

TERMS OF THE AGREEMENT

 

Please understand that all uniforms and other embellished items purchased on MyUniform will be customized for you and your player.  We do our best to get all orders finished as quickly and accurately as we can.  However, since each uniform is customized, this process can take a little time so that we can ensure the quality of each item before the order is delivered to you.

 

Club Soccer Orders

 

The primary ordering season for club soccer uniforms occurs June through August each year.  Orders placed within this time period are generally organized by club and processed based on the calendar date each club has provided to us as their necessary “delivery date” (Typically this date is decided by the first scheduled game).  If an order was placed on time, and for some reason not going to be delivered by the expected date, you will be notified ahead of time.  Please understand that several clubs are ordering during this period, and it can sometimes take longer than usual for late orders to be completed.

 

Partial Orders

 

It is our goal to ship your order complete and on time.  Occasionally, due to circumstances outside of our control, an out of stock situation may occur.  If this rare situation does come about, you will be notified, and in this instance, you may receive multiple shipments.

 

Uniform Sizing

 

It is recommended that all uniform kit items are tried on prior to placing an order.  Uniform kit items will be available for fitting at the requested time of the club (registration, tryouts, In-Store, etc.)  Uniform sizing can vary from one style to the next.  Please do not rely on previous uniform kits as a reference for sizing as the fit may have changed.  Also be aware that not all items from a manufacturer may fit the same for a given size.  While sizing charts may be available from many manufacturers, we do not recommend them being used in determining your player’s sizing requirements.

 

Returns and Exchanges

 

As stated above, most items purchased on MyUniform are customized items.  As mentioned in the MyUniform invitation, we do not accept any returns or exchanges on customized items.  This includes any club logo or sponsorship that is affixed to an item, as well as any personalization.  Please verify sizing prior to ordering.  If a different size is needed, please go on to the MyUniform site and create a new order.  Again, we will do our best to get the item to you as quickly as possible.   

 

Payment

 

All orders must be paid in full before they are processed and delivered.  If for any reason payment via credit card online is not an option, please contact customer service before proceeding.  For any questions regarding our ordering process, please contact customer service.  We are here to help Monday-Friday, 9am-5pm CST.

 

Email:  csr@soccermaster.com           Phone:  636-238-4773